COVID 19 Response

To our Valued Customers: 

Kroff Inc. continues to take a proactive approach with all aspects of our business as they relate to Covid-19. The safety and well-being of our employees and their families, customers and suppliers remains our top priority.

We’ve taken decisive action across all Kroff entities and locations to protect our mutual business. We have implemented the following activities, policies and procedures: 

  • Kroff operations remain open for business and we’re fulfilling customer orders as required. Kroff is considered an “essential” business in the United States.   
  • Like most companies in N. America, Kroff is leveraging remote connectivity solutions for employees that are not directly associated with our physical operations. All of our employees remain available to support you. 
  • Our commercial teams are leveraging technologies we’ve implemented to connect with you and are working to increase communication throughout this dynamic time, e.g. MS Teams meetings, webinars, conference calls, etc. Please reach out if there is anything we can assist with. 
  • Our Principal Management teams remain in regular contact with our key supplier partners to assess the latest challenges and mitigate supply chain risks. Some markets, particularly those related to sanitization and cleansing, are tightening. 
  • Our teams have significantly increased support for customers helping to source hard-to-find, unique products as global supply chains are in disarray and customers have experienced challenges with competitive supply. 
  • We are preparing for a possible decrease in truck availability in certain regions. Any additional lead time you can provide on your future orders is appreciated to help mitigate these challenges. 
  • Our Technical Managers and Lab teams are still working as always to support our formulations and your concerns.  At this time turnaround times from our tech managers and lab teams is at normal turnaround time.     

Thank you for your continued support. It remains an incredibly dynamic and challenging time for all of us and we will continue to adapt as needed.